For this reason, we always recommend that you get items delivered to a secure address. Please note we do not refund or replace items that are tracked as being delivered.
In these cases, you can request a proof of delivery certificate from the Royal Mail website by filling in a signature request form. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it. This may happen when items are sent to places of work. Items not received but tracking shows they have been delivered We cannot refund or replace lost items until 20 working days after the date of despatch - this is when Royal Mail class items as being lost. When placing your order please make sure that you specify the correct delivery address as Sense take no responsibility for missing parcels that have been sent to the wrong address.Īny order discrepancies relating to missing and/or lost items must be reported to us in writing via email. Please ensure that you have read our returns policy before sending any items back to us. If we're able to locate the items (it's not always possible) and you'd like these returned to you, we may ask you to cover the delivery cost. Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way! We're not responsible for any items that are returned to us by mistake (it happens!). Kids Happy House, 88 Watling Street, Radlett, Herts WD7 7ADĪs the parcel remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact the carrier about your return. Please ensure that you include your order number in the package and send the items to: You are required to arrange and pay for the return of the items and the items are your responsibility until they reach us. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs. We don't accept returns for unwanted items after the relevant returns period above. Delivery charges are non-refundable unless you have received a faulty or incorrect item.
#Make your own tyke full
If you return an item requesting a refund within 14 days of receiving it, we'll give you a full refund by way of the original payment method. None of these rules affect your statutory rights. As long as an item is still unopened, has the security seal still intact and is in its original condition, we accept returns, subject to the rules below. Hygiene and your and all of our customers’ safety is super important.
We get it, sometimes something just doesn't work for you and you want your money back.
Once the order has arrived, please contact us if you have any questions.
I didn’t realize it, but she’s has had a very busy past 12 months of travel, with 10 roundtrip jaunts under her belt! This is by far the most we’ve traveled in one year and is probably a function of how much better of a traveling companion she has quickly become.
#Make your own tyke update
My daughter just turned four last week, so I decided this was a good opportunity to update her travel tracker. While you still can, search through those old emails and find your travel receipts for your little ones! Here’s a downloadable Word file that you can use as a template for your own flight tracker. Photos only tell some of the story, and if you are like me, you probably don’t take a lot of photos of the traveling process itself. I traveled so much with my parents when I was young, but there is no way we can reconstruct all the trips and the airlines I flew. Once of the first posts I made on this blog when it launched in the summer of 2012 was about how you should track your tyke’s travels so that your child has a record of their jetsetting childhood one day.
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